Online Identity

identity-dropinOne of the things I learned about when first studying Communications as an A-Level student was that online platforms give people the opportunity to contact other users and view content anonymously.

Back then social networks didn’t exist as they do in their current form, where it is essential to display your true identity and communicate as yourself in order to engage and connect with other people you know.

The ability to communicate without people taking your physical demeanour and appearance into consideration is of great advantage to some people who might otherwise be treated differently because of their physical characteristics. However If people hide something though a false online identity and the communications they then make have a positive impact on the people they reach, the positive impact that could have had on the persons real identity is lost, which devalues the communication process.

If as an individual you were to come into a room and introduced yourself wearing a mask and with a false name people wouldn’t take you seriously, respect you or find you particularly easy to communicate with. Why is it any different online? If you put up a veil people cant see though it. The problem is you can’t see the mask if they are wearing one online, you can in the physical world.

I recently changed my profile picture on Twitter with the expressed intention of making that method of communication as human as possible so people can see who I am. At the time I said the following.

Changed my profile pic to an actual picture of me (before I had a little graphical avatar). Feels more direct when you see a picture of somebody’s face next to a message. 3:39 PM Jan 25thdpwilliams

I think it makes a big difference if you can see the face of the person you are talking to, it makes it more intimate and personal, which increases the value of the message.

  • I adjusted my user facing profile to one which I think is more meaningful and that represents me physically.

I think that a dehumanised online identity will have a negative impact on the way in which people communicate with each other and the understanding people have of the communications being made.

Before concluding I should mention that I believe these things are a personal preference and it’s important people do have a choice about the way in which they represent themselves online and in the physical world.

Saying that, I think…

…we can do some simple things to make our identity as clear as possible.

Different networks and situations call for people to adopt different identities if they want to communicate in different ways or engage in different narrative threads. If you are for example representing a brand then it is appropriate to display an identifiable company logo. The comments being made are on behalf of that brand so this is an appropriate way to communicate and one that people will understand and be comfortable with.

As an individual if you are using a network which is a representation of yourself as a human then it is best to be seen as one and not as a character or logo. If possible you should show a picture of yourself clearly displaying who you are. Also where possible you should use your name so that the adjacent comment is received with a meaningful human association.

The more I think about identity the more complicated it becomes!

The issue isn’t just the identity you take on in different places but also the communication partners perception of identity and the perception you have of yourself. The perception others have of your identity is also it turn governed by their own perception of themselves.

Free thinker Gregory Lent, who I follow with great interest on Twitter, mentioned to me when Tweeting about online identity that “(it is an) interesting topic .. not sufficiently understood yet, sensationalized too”. He is completely right, this is such a complicated topic, which I am not at all qualified to analyse in enough detail to give the depth to this post that is necessary to truly understand the wider issue of human identity.

When I have time I’ll try and do some reading around this subject until then I leave you with an open mind.

Live Events Online

justin.jpg

As I write this I am watching the US Open final (the score is currently 3-3 in the second, Federer having taken the first set comfortably 6-2).

I am watching it on justin.tv a service which is presumably illegal but has a thriving community sharing paid for premium sports content, in this case they are streaming Sky Sports 1, which normally requires a subscription to view. I am watching on a stream with another 21,934 people according to the viewer counter, which is updated live. Like me they will all not have a subscription to the original broadcasters service.

Of the top ten most viewed streams 9 are currently the US Open final with a total amount of viewers numbering 45,439 world wide. The 9 different pages could essentially be seen as channels on justin.tv are showing exactly the same game and together they have more viewers than most small UK TV channels. Incredible when you think about it.

As well as allowing users to watch the game they can also engage in a debate running alongside the content, most of the debate I have to say is completely unrelated to the content but I think that in the correct setting users would use the chat tools to contextually debate the content they are watching which would be a beneficial to the activity of viewing the content and make the process more meaningful and rewarding.

Over the coming years content providers like Sky, whose footage is being essentially stolen here, will need to tackle this problem, how they do that directly is not an easy question to answer when their whole business model is built around hardware, installation and subscription.

One thing that is certainly on their side and will be pivotal to future developments is the quality of the video. If I had a subscription to Sky Sports I could be watching it in HD on a big LCD screen as it is I get an idea of what’s going on but its not the same by any stretch of the imagination. I am not sure the Internet it its current form will ever compete on the grounds of video deliver because the hardware and bandwidth is so different to that on Sky.

The score is now 5-1 in the third and Federer is 2 sets up. I’ve enjoyed the game so far but not as much as I would have done if I had watched it on TV.